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Innovaccer, a strong player in the US enterprise healthcare market, wanted to increase customer value without constraints on execution. Therefore, strategically, it made sense for Innovaccer to open up its healthcare cloud platform to external developers to use Innovaccer APIs and services to build healthcare-specific apps.
This created the opportunity: HMW enable external developers to build and sell healthcare solutions on Innovaccer Health Cloud?
My Role
I led the design of the Developer Platform with another designer and worked closely with Legal, Content, Product, and Engineering teams to build a robust developer ecosystem.
Team
2 Product Designers, 2 Product Managers, and 10 Developers.
Timeline
Mar - Sep 2022. Launched the beta in Dec 2022.
To enable external developers, I:
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Met 6 partner developer teams to map their journey and identify their needs.
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Worked with PMs and EMs to determine how the existing platform can be made public for an MVP.
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Ran a UAT exercise with partner developers on a hi-fi Figma prototype.
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Aligned all the stakeholders on the validated user journey.
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Onboarded another designer to the project to ship designs faster.
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Introducing Innovaccer Developer Platform, where developers can access APIs and services, test their apps, and distribute them to customers.
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Developers can create two kinds of apps:
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API-based: An external web or mobile app built solely using Innovaccer Data/Service APIs.
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Add-on: An application or feature built for Innovaccer Ecosystem Apps, such as Chat, Remote Patient Monitoring, Patient Search, and more.
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To develop an app, a developer needs to:
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Gain access to Innovaccer APIs.
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Code the app using their own IDE (Offline).
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Test and publish the app on the marketplace.
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A developer ecosystem to support developers with documentation, design system, and training.
Get in touch to learn more about the process, learnings, and impact. Specific details have been omitted to comply with NDA requirements.
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